Shipping Policy

Dear Client),

We are delighted that you have chosen for your online shopping. We would like to inform you of our shipping policy to ensure you have a smooth and pleasant shopping experience.

Shipping times:

  1. We undertake to process your order within 24 working hours of receiving your payment.
  2. Orders placed before Monday to Friday will generally be processed the same day.
  3. Orders placed on weekends or holidays will be processed the next business day.
  4. Please note that shipping times may be extended during periods of high demand or exceptional circumstances, and we will keep you informed of any delays.

Shipping costs:

  1. Shipping costs are calculated based on the weight, size and destination of your order. You can obtain an estimate of the shipping costs during the validation of your order.
  2. We offer free delivery for orders placed in France or from a country in the European Union.
  3. Please note that additional charges may apply for deliveries to remote areas or foreign countries. These costs will be indicated during the validation of your order.

Shipping methods:

  1. We use reliable and recognized shipping services to ensure the safe and timely delivery of your orders.
  2. Please note that delivery times may vary depending on the shipping method chosen and the destination of your order.

Tracking control :

  1. Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.
  2. You will be able to use this tracking number to track the status of your order online and estimate the expected delivery date.
  3. If you have any problems or questions regarding the delivery of your order, please do not hesitate to contact us and we will do our best to assist you.